backup

Creating an App Database Backup with our Recipe Manager/Serving Sizer and Trip Boss apps

Your trip data and recipe data is extremely important to you! DO NOT DELETE the app, or you could lose your data! Create a backup!

Over the past few months, in dealing with update rejection issues with Trip Boss apps, and in dealing with the new bug in Recipe Manager with Serving Sizer (on iPad) introduced by updating to iOS 11.1.1, there has been increased stress for losing everything. Therefore, we want to better inform our customers on how to save an extra backup, for peace of mind.

In answering customer service requests, the biggest issue has been past issues with Restore from Backup (iCloud or iTunes), either because there was a hiccup, it was not possible to Restore from Backup, or it was not preferred to use that method. Whatever the reason, losing data is unacceptable, and it's been very frustrating communicating that THERE IS ANOTHER WAY. We have no direct communication with our customers--except when they read the description, but extra backup is a small item on the list of features. So we are trying many ways to communicate: This post intention is to better inform, and to step through the process. If you need more details, please contact us at support (at) creativealgorithms (dot) com. Now let's create a database backup! Read on!

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